TERMS AND CONDITIONS OF SALE
1. Definitions-
In these terms and conditions, “the Company” shall mean Crown Electrical Supplies Ltd., and “the Customer” shall mean any purchaser of goods or services provided by the Company.
2. Standard Conditions of Sale-
a. All quotations are made, and orders accepted by the Company, subject to the following conditions, notwithstanding anything which may be stated to the contrary by the customer or by the Company unless agreed by the Company in writing.
b. Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other documentation or information issued by the Company, shall be subject to correction without any liability on the Company’s part.
3. Order and Specification-
a. The Customer shall be responsible to the Company for ensuring the accuracy of the terms of any order or specification submitted.
b. The Company reserves the right to make any changes in specification of goods which are required to conform with any applicable safety or other statutory requirements, or where goods are to be supplied to our specification which do not materially affect their quality or performance.
4. Price-
a. All prices quoted are exclusive of VAT and valid for 30 days only, after which they may be subject to alteration without prior notice.
b. Prices charged will be those current at time of despatch of goods, plus VAT and freight charges, if applicable.
c. A variation in quantity ordered may result in adjustment to the price.
5. Damage or Loss in Transit-
a. The Company accepts no liability for any loss resulting from the Customers failure to comply with our carrier’s requirements with respect to notification of damage, shortage or delivery of goods.
b. Notification of any damages, shortages or non-delivery must also be made to the Company by telephone within 2 days of receipt, or 7 days of non-receipt of goods.
6. Returns-
a. Goods supplied in accordance with Customers orders cannot be accepted for return without prior consent, nor can an order be accepted by the Company be cancelled. Such consent shall be on terms that the Customer shall pay for all loss, costs and damage incurred by the Company. b. Returned goods must be sent carriage paid.
c. The Company reserves the right to levy handling charges where the goods are returned for credit, or replacement, if the reason for return was not the Company’s fault.
7. Payments-
a. Payment must be received by us no later than the last day of the following month following the date of despatch.
8. Title-
a. Notwithstanding delivery of the goods, the legal title shall remain in the Company until the price of the goods shall have been wholly paid by Customer, and until any other sums whatsoever which are due from the Customer under any contract shall have been wholly paid without any deduction or deferment on account of any disputes or cross claims whatsoever.
b. If any payment is overdue, the Company may recover and re-sell any or all of such goods and may enter upon the Customer’s premises for that purpose.
c. The Customer shall be entitled to sell and effect delivery to third parties in the normal course of its business, but the proceeds of such sale or sales shall, whenever any sum whatsoever us due to the Company, be held in trust for the Company.
9. Insolvency of the Customer- this clause applies if:
a. The customer makes any voluntary arrangement with its creditors, or becomes subject to administration order, or (being an individual or firm) becomes bankrupt, or (being a company) goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction), or
b. An encumbrancer takes possession, or a Receiver is appointed to any of the property or assets of the Customer, or
c. The Customer ceases, or threatens to cease, to carry on business, or
d. The Company reasonable apprehends that any of the events mentioned is about to occur in relation to the Customer and notify the Customer accordingly.
If this cause applies, without prejudice to any other right or remedy available to the Company, we shall be entitled to cancel the contract or suspend any further deliveries under the contract without any liability to the Customer, and if the goods have been delivered but not paid for, the price shall become immediately due and payable notwithstanding any previous agreement to the contrary.
10. Guarantee-
a. On receipt of the goods, the Customer must immediately examine the goods, and on discovery of any faults or defects, forthwith furnish the Company and the carrier with written notification thereof.
b. Subject to the Customer’s due performance of all his obligations under the contract, the Company guarantees any item of goods or materials for a period of 12 clear calendar months from date of setting to work of such item. Any extended warranties are directly between the customer and Manufacturer offering the warrenty.
c. Upon the Customer within the period of guarantee furnishing us with written notification reasonably quickly after their discovery of any fault or defect in the materials or parts thereof, upon the same being established to our satisfaction, the Company shall use our best endeavours to liasse with the Manufacturer to remedy or replace such goods, materials or parts.
d. This guarantee is given in lieu of all conditions, warranties or other items as to description, fitness for purpose, condition, merchantability, quality or otherwise in respect of the goods, works or packing, whether the same be expressed in the contract or whether the same be implied by common law, custom or statute. Apart from our obligation to repair, remedy or replace goods in accordance with the terms of this guarantee, we accept no liability for either faults or defects in goods or for any loss or damage arising directly from any breach by the Company of the terms of this contract or of the general law.
11. Force Majeur-
The Company shall be under no liability if it is unable to carry out any provision of the contract for any reason beyond its control, including act of God, legislation, war, fire, flood, drought, failure of power supply or lockout. During the continuance of such a contingency, the Customer may, by written notice to the Company, elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.
12. Legal Construction-
The contract shall in all respects be constructed and operated in conformity within English Law.
GDPR-
We take Data Protection Seriously. Personal data means any information about an individual from which that individual can be identified.
We collect, use and store some personal data such as email addresses. We will only use personal data for any purpose for which it has been specifically provided. We do not share your personal data with any other organisation unless legally required to do so.
We have put in place appropriate security measures to prevent personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We only hold personal data whilst it is needed for the purpose for which it is supplied.
As a data subject participants may have the right at any time to request access to, rectification or erasure of their personal data: to restrict or object to certain kinds of processing of their personal data, including direct marketing; to the portability of their personal data and to complain to the UK`s data protection supervisory authority, the Information Commissioner`s Office about the processing of their personal data.
As a data subject participants are not obliged to share their personal data. If they choose not to share their personal data with use we may not be able to send Invoices or Statements or Customer related product data by email.
We may update this Privacy Notice from time to time and will inform you to any changes in how we handle personal data.